Glossary · 5 · Building with AI: APIs, tools and agents
Agentic workflow
Also known as: Multi-agent workflow, Agent orchestration
An agentic workflow is a business process in which one or more AI agents carry out defined steps — alone or in sequence with other agents and humans — with explicit handoffs, checkpoints and approvals built into the process design.
- Expert
- Technical writers
- Technical project managers
- Developers
In one sentence
Agentic workflows explained: designing processes where AI agents and people share the work, with clear handoffs and approval points.
Example
In a localization workflow, one agent pre-translates, a second checks terminology against the termbase, and a human reviewer approves safety-relevant segments before publication.
Why it matters on your learning path
- Technical writers: Map your content process first; agentic workflows automate well-defined steps, not unclear ones.
- Technical project managers: Process design, RACI and audit trails matter more than the choice of agent framework.
- Developers: Prefer simple, deterministic orchestration with agents at specific steps over fully autonomous loops.